Sales Coordinator

As Sales Coordinator, you will:

  • Update current client list
  • Respond to incoming requests from current clients and business partners and respond in a timely manner 
  • Coordinate appointments and schedule meetings with current clients
  • Assess the business potential of existing clients
  • Follow up with current clients (comments, feedback, questions, etc.)
  • Provide proactive reporting on banked hours
  • Update databases
  • Manage the daily relationship with existing customers
  • Responsible for all sales support, follow-ups, and maintenance of existing accounts
  • Maintains up-to-date information in CRM
  • Participate in sales calls to get a better understanding of client’s needs
  • Coordinate and prepare seminars, lunch & learns etc. in conjunction with Marketing, for product launches, product updates, training etc.

Requirements

  • Bachelor's degree, DEC or equivalency completed
  • 1-2 years’ experience in customer service, business development, sales an asset
  • Experience with Toronto clientele an asset
  • Fully bilingual in both oral and written (French-English) - essential.
  • Excellent computer skills (MS Office, Sales Force, etc.)
  • Good knowledge of telecom products: IP phone systems, cloud solutions, mobility, contact call center, recording etc.

Personal qualities

  • Autonomous, good judgment, organized
  • Motivated and determined
  • Ability to work under pressure

 

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