MCD

Simply Communicating with Mitel Communications Director

“Do more with less” has become the mantra of many businesses today. At the same time, IT organizations are striving to focus on more strategic objectives that drive competitive advantage and tangible value for their business. The Mitel Freedom Architecture helps businesses respond to real world business challenges with unified communications solutions that drive productivity, improve performance, reduce costs, and, most importantly, fit with how your customer wants to do business. Mitel Communications Director (MCD) is the foundation of this architecture and delivers the seamless integration of voice, mobility, unified messaging, presence, conferencing, collaboration, applications, and more – enabling faster, more effective communication. MCD gives you freedom:

• Freedom of a single, cloud-ready software stream that can be implemented on any network, any infrastructure, or any platform

• Freedom of an “in-office” experience from anywhere, on any device

• Freedom to benefit from sales and marketing support from Mitel to build your customer base and create even greater growth and revenues

MCD 5.0 (Generally Available in September, 2011) provides significant enhancements that further reinforce the freedom Mitel gives our customers and partners. Key areas of enhancement include:

• Management and provisioning simplification

• Licensing simplification and the facilitation of “Try and Buy” for key MCD capabilities

• Increased scale and device support for Customer Interaction Solutions

• Scaling of Virtual MCD for larger businesses, and a Virtual MCD for smaller businesses that requires less resources on the host server